Privacy Policy

NOTICE OF YOUR FINANCIAL
PRIVACY RIGHTS

F A C T S What does Southwest Federal Credit Union do with your personal information?

 

Why? “Your best interest is our business.®” It isn’t just a clever slogan, it’s the way Southwest Federal Credit Union does business. Doing it in a way that ensures your best interest includes the accuracy, privacy and safety of the information you provide. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • name, address, social security number and income
  • account balance, payment history and parties to a transaction
  • credit history and credit scores

When you close your account, we do not disclosure information about you, except as permitted by law.

 

How? All financial companies need to share customers’ personal information to run their everyday business—to process transactions, maintain customer accounts, and report to credit bureaus. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Southwest Federal Credit Union chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does SFCUNM share? Can you limit this sharing?
For our everyday business purposes – To process your transactions, maintain your account, and report to credit bureaus Yes No
For our marketing purposes – To offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – Information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – Information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you Yes Yes – Check your choices

 

Contact Us Call 1-800-880-7974 or 1-505-243-6751

 

Sharing practices
How often does Southwest Federal Credit Union notify me about their practices? We must notify you about our sharing practices when you open an account and each year while you are a member.
How does Southwest Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and building.
How does Southwest Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit sharing only for
  • Affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates to market to you
  • Nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

Definitions
Everyday business purposes The actions necessary by financial companies to run their business and manage customer accounts, such as
  • Processing transactions, mailing, and auditing services
  • Providing information to credit bureaus

Responding to court orders and legal investigations.
Affiliates Companies related by common ownership or control. They can be financial or nonfinancial companies.
  • A third party service provider used to deliver services to our customers, such as ATM access, Check Card processing, check printing
  • An outside marketing service to which we supply only your name and address, to perform marketing services on our behalf.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • CUNA Mutual Insurance Company
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
Non-public information Personally identifiable financial information and any list, description, or other grouping of consumers (and publicly available information pertaining to them) that is derived using any personally identifiable financial information that is not publicly available.

 

If you want to limit our sharing
Contact Us: By telephone: 1-800-880-7974 or 1-505-243-6751 – ask for a member service representative

  

By mail: mark your choices on the attached form, fill in and send form to:

 

Southwest Federal Credit Union PO Box 2247 Albuquerque, NM 87103

 

Unless we hear from you, we can begin sharing your information 30 days from the date of this letter. However, you can contact us at any time to limit our sharing.