Personalized Automatic Teller, or “PAT” Phone Banking allows you to perform many simple banking procedures using your phone.
The service is now available in English and en Espanol at:
(505) 243-3944
and (800) 243-8991
To use the service, dial one of the numbers above, and then follow the instructions to reach the service you need. Below is a quick guide to the services available on PAT Phone Banking:
- Account Balance and History
- Current Balances
- Savings Balance
- Draft Balance
- LOC Loan Balance
- Balance Any Suffix
- List All Loans
- History of Deposits
- Direct Deposit – Savings
- All Deposits – Savings
- Direct Deposit – Draft
- All Deposits – Draft
- All Deposits – Any Suffix
- History of Withdrawals
- Withdrawals – Draft
- ATM Withdrawals – Savings
- ATM Withdrawals – Draft
- ACH Withdrawals – Savings
- ACH Withdrawals – Draft
- All Withdrawals – Any Suffix
- YTD Dividends and Interest
- YTD Dividends – Savings
- YTD Dividends – Draft
- YTD Interest – LOC Loan
- YTD Dividends/Interest – Any Suffix
- Cleared Draft Inquiry
- Draft Withdrawals
- Single Cleared Draft
- List All Loans
- Current Balances
- Perform Transfers and Withdrawals
- Perform Transfers
- Savings to Draft
- Draft to Savings
- LOC Advance to Draft
- Transfer Between Suffixes
- Transfer to Another Account
- Perform Check Withdrawals
- Check Withdrawal Savings
- Check Withdrawal Draft
- Check Withdrawal Any Suffix
- Enter Stop Payment
- Perform Transfers
- Calculate Loan Payment
- Special Services
- Change PIN
- Change Account
- List All Loans
- Enter Stop Payments