Last week we were experiencing denials on some of our member’s debit cards when a PIN was used at a merchant. We have currently corrected this issue and members are good to utilize PIN based transactions with their debit cards. If you are still experiencing issues when using your debit card for PIN based transactions contact our helpline at 505-243-6751 to review the manner further. We apologize for any inconvenience this may have caused.
Thank you for your continued patience.
Southwest Federal Credit Union