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Report Lost/Stolen Card

To report a lost or stolen credit or debit card during Southwest FCU operating hours, call:

(505) 243-6751 or (800) 880-7974  (8:00 am to 5:00 pm MST)

To report your card lost or stolen after hours:

Because your debit card can be used as “credit”or “debit” at a merchant terminal, please call the following two telephone numbers for your account protection: (888) 297-3416 and (888) 241-2510.


  • To report your credit card lost or stolen, please call (888) 297-3416.
  • To contact Visa directly, call (800) VISA911.